New Business FAQs

  • Email: newbusiness@axonicservices.com

    Fax: (866) 860-7101

    Applications and checks can be mailed to:

    Axonic Services
    P.O. Box 3289
    Jackson, MS 39207-3289

    Overnight Address:

    Trustmark National Bank
    FBO: Axonic Services
    248 East Capitol St
    Lockbox Department, 7th Floor – Suite 786
    Jackson, MS 39201

  • You can run a custom illustration via the Agent Portal.

    You can also call the Axonic Insurance Services US Sales Desk at 833-596-0311.

    MYGA illustrations are also available on Annuity Rate Watch.

    • Once an application is in good order, transfer paperwork will be sent within 3-7 business days.

    • New business status will be relayed via email to the agent and immediate upline during each step of the process.

    • Status requests can be emailed to status@axonicservices.com. Please allow 1-2 business days for status response. Status can also be obtained by calling 1-833-948-2581.

    • NIGOs are communicated to the agent, top level upline, and immediate upline via email weekly.

    • NIGO requirements can be submitted via fax, email, or mail.

    • NIGO requirements are reviewed within 1-2 business days.

  • Policy pages are printed within 5-10 business days of issuance and mailed to the agent’s address on record.

  • Checks should be made payable to “AmFirst Axonic Annuity.”

  • Incoming Wire Transfer Instructions:

    Receiving Bank:
    Trustmark National Bank Jackson MS
    ABA Routing # 065300279

    Beneficiary/Payee/Recipient Account Number:
    1003560216

    Beneficiary/Payee/Recipient Account Name:
    AMFIRST INSURANCE COMPANY

    Additional Details:
    Insert Policy Number and Owner Name

  • Cash with applications need to have funds arrive within 10 business days of the signed application.

    • The minimum premium to fund an Axonic annuity is $20,000.

    • Any premium over $1,000,000 must go through a preapproval process by emailing a request to newbusiness@axonicservices.com

  • For MYGA products, our rate lock policy is 60 days from the application signed date. This applies to transfers and exchanges only.

    • A joint owner cannot be a person other than a spouse.

    • Surviving spouse is automatically assumed as the 100% primary beneficiary.

  • For acceptable forms of Ownership, please refer to the Forms of Ownership Guide.

Contracting + Commissions FAQs

  • At this time, we are fully approving the agents, this may change in the future.

     

  • We will review on a case by case basis if the agent is making payments.

  • States where all levels of the hierarchy must licensed and appointed are as follows: FL, GA, LA, MA, NM, ND, PA, SD, UT, VA.

  • PA, NY, and UT.

    • NPN is used as the agent writing code on new business applications.

    • If a Principal agent is writing personal business, the agent NPN will be used as the writing code.

    • We accept all AML providers and AML must be completed and on file every 2 years.

    • Required minimum $1MM per claim and $1MM aggregate.

  • We will not issue the business until AML is in good order.

  • The agency must hold the E&O.

  • Best interest training is required in all states that have adopted the rule.

  • Yes, we will not issue paper checks.

  • Product training is located in the contracting packet. Agents must attest to reviewing the training materials prior to soliciting business.

    • Commission payments are processed weekly on every Wednesday of the week.

    • Commissions are calculated from the prior Wednesday to Tuesday and paid on Wednesday of each week via EFT.

  • Commission statements are sent weekly via email to the agent and each level of the hierarchy.

    • Axonic does not allow for dual contracting.

    • If an agent or agency has written business in the past 6 months, a release will be required to change the hierarchy. We accept all release forms.

  • Agent informational and banking changes should be sent to contracting@axonicservices.com.

  • No, the name on the account must match the name on the contract.

  • Yes, as long as the contracting and product training are complete.

  • You will need to contact the immediate upline for production requirements.

  • If the agency is contracted as an agency/corporation you would use the corporation’s NPN on all new business. If the principal agent wanted to write personal business, they would use their personal NPN number.

  • CO, IL, IN, MD, and OR do not require appointments, PA is 30 days, UT is 15 days.

  • The date the application was signed.

  • The date the background is approved.

  • No, we will not be charging the agent any appointment fees.

  • In the event that an annuity contract, for which commissions have been paid, a) has been surrendered by the Contract Owner; or b) a partial and/or full withdrawal is paid to the Contract Owner; or c) a lump sum payment has been made due to a death claim, will be subject to a chargeback equal to 100% in the first policy month and reduced by 1/12 each month thereafter through the end of the first Contract Year.  

    In the event the contract is free looked, 100% of all up front commissions will be charged back.